Main Duties and Responsibilities:
- To provide field and global support for all the company's employees.
- To ensure maximum availability of infrastructure systems at PF1, PF2, Supply Base, Drilling rigs, and Construction-Development Camps.
- Be flexible and capable of supporting multiple sites on short notice.
- Support the implementation/development of new systems and applications.
- Troubleshoot system and network problems, diagnosing and solving hardware and software faults.
- To support the development of a disaster recovery plan and backup policy.
- Ensure documentation of systems is in place and kept up to date.
- To support the infrastructure monitoring system information.
- Support to keep infrastructure and end user’s hardware inventory updated.
- To ensure Service Desk incidents are resolved.
- To ensure compliance with IT policy and procedures.
- Proactive maintenance of desktop and laptop computers is needed.
- To support rig site surveys and location movements.
- To support the Field VHF radios infrastructure.
Requirements:
- Degree level in IT, Systems, or Communications.
- Minimum 5 years’ experience in IT.
- Previous oil industry experience preferred.
- Excellent problem-solving skills.
- Self-motivated and able to prioritize effectively.
- Previous experience with Office 365 is preferred.
- Knowledge of networking devices and configuration.
- Experience with WIFI and cabling deployments.
- Good understanding of computer systems, mobile devices, and new technologies.
- Ability to diagnose and resolve basic technical issues.
- Ability to work under pressure.
- A driver's license is a must.
- Ability to write, understand, and follow policies and procedures.
- Flexibility to live in a hard environment and under a rotation schema.
- Fluency in English, Arabic, and Kurdish.
Working Conditions:
Field-based role with a working rotation of 2 weeks on - 2 weeks off.
Only Qualified Candidates will be contacted.