Main Duties and Responsibilities:

• Help customers plan and book their trips, including flights, hotels, tours, and travel insurance.
  
• Give travel advice based on the customer’s needs, budget, and preferences.
  
• Use booking systems to make reservations and issue tickets.
  
• Create and send travel itineraries and important travel documents.
  
• Answer phone calls, emails, and walk-in inquiries in a friendly and professional way.
  
• Make changes or cancellations to bookings and solve any problems that come up.
  
• Keep up with the latest travel deals, visa rules, and destination updates.
  
• Work with airlines, hotels, and tour companies to get the best options for customers.
  
• Meet sales targets and help grow the agency’s business.
  
• Keep records of bookings and follow up with customers before and after their trips.

Requirements:

• Good communication skills.
• Bachelor Degree preferably in business.
• Comfortable in a fast-paced, customer-focused job.
• Previous experience is same role is a plus.
• Good English, Arabic and Kurdish language skills.

Working Conditions:

Office based role : (6) Days per week & (9) hours per day (Starting from 9:00am till 6:00pm).

Only qualified candidates will be contacted.